It's important to us that you feel good towards your purchase and you're completely satisfied with it.
Roshan eMall is committed to 100% customer satisfaction. If you are unsatisfied for any reason, please, request for a money back within 14 days. No Questions asked.
We will refund your money within 14 days into your bank account ( after deducting any bank charges ) or into your Paypal account.
For Example: You purchased one of the Fast-Start products and activated your Affiliate account on the 1st of Aug 2016, So the refund can be requested any time within the 14 days trial period, without having to wait till the last day which falls on the 14th of Aug 2016. Once a request is made, our accounts department will then proceed to process the refund . We will deduct any bank charges and refund the balance. Please, allow 5 to 7 working days to process your refund request.
For refund, please request through our " Help Desk " module. Subject as "14 days Money Back". Please, fill the form accordingly and we will process your request as soon as possible.
Please,Take Note :
14 days money back only applies to products and services offered by Roshan Mobile Limited, Hong Kong on the Fast-Start platform. Once you purchase from a third party website or from sellers within the Roshan eMall platform then the money back guarantee is provided by the respective vendors. Please, check accordingly.